# How Do I Cancel or Request a Refund?

_Source: https://support-dev.privacybee.com/subscription-billing/how-do-i-cancel-or-request-a-refund_

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### **How do I cancel or request a refund?**

Your options depend on **how long you’ve had your license** and **which license you have**.
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### **If you are within the first 30 days**

**Essentials and Pro** licenses include a **30-day money-back guarantee**. You can self-refund from your account.

**To self-refund:**
* Go to **Account Settings**
* Click **Billing**
* Click the **three-dot menu** next to your license
* Select **Refund License**
* Follow the prompts

Your license will expire immediately once the refund is processed.
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### **If you are past 30 days**

You can turn off **auto-renewal** so your license does not renew again.

**To disable auto-renewal:**
* Go to **Account Settings**
* Click **Billing**
* Click the **three-dot menu** next to your active license
* Select **Disable Auto-Renewal**

Your protection will remain active until the end of your current billing period.
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### **Important notes**

* **Signature Services** licenses are non-refundable
* **Free Scan Only** accounts do not have anything to refund
* On mobile, the **three-dot menu** may be easier to find in landscape mode or on desktop